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IFSO: Top 10 insurance issues for clients! (15 February 2018)

Event Type: Online-Live
When: 15 Feb 2018
Time: 11:00 a.m. - 12:00 p.m.
Venue: Online
Location: Online
Provider: IFSO
Contact: Andrew Gunn
Practitioner Member Fee: $29.00
Associate Member Fee: $29.00
Affiliate Member Fee: $29.00
Non-Member Fee: $29.00
CPD Credits: 1.0 CPD Hours
Hear about the top 10 issues clients call the IFSO Scheme about.

By learning about these issues you will be able to proactively address these issues with clients, demonstrating your value and help clients avoid problems.

Using examples of complaints and complaint enquiries to the IFSO Scheme this webinar will look at:
• Top 10 issues for Fire & General Insurance
• Top 10 issues for Health, Life and Disability Insurance
• Your role in preventing these issues
• How you can help clients resolve issues

Presenter: Karen Stevens, Insurance & Financial Services Ombudsman is a barrister and qualified arbitrator and mediator with a background in civil litigation and alternative dispute resolution. Appointed Insurance & Financial Services Ombudsman, May 1998 Karen has a Master of Laws from La Trobe University.

Registration Fee: $29.00 GST inclusive. Group bookings - $90.00 GST inclusive – for groups of 5 or more people at one location. Please email: info@ifa.org.nz to register a group.
Venue: At your desk in front of your computer.
CPD: Attending this webinar can contribute to your Code structured CPD credits. All IFA members can qualify for 1 hour structured IFA CPD credits, after completing the test at the end of the webinar.